Terms of Service
Last Updated: August 2026
By accessing this website, submitting a form, or engaging with Castle Painters LLC, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
SMS Messaging Program
Castle Painters LLC sends SMS text messages to customers and leads who have submitted their phone number through our website estimate request form, Facebook Lead Ads, or Google Ads lead forms. Message types include estimate confirmations, appointment scheduling and reminders, follow-ups on painting inquiries, and general customer service communications regarding your project.
- By submitting your phone number through any of our forms, you expressly consent to receive SMS text messages from Castle Painters LLC related to your painting estimate and service communications.
- Message frequency varies based on your inquiry and project status.
- Message and data rates may apply, depending on your mobile carrier and plan.
- To opt out at any time, reply STOP to any message. You will receive one final confirmation text and no further messages will be sent.
- For help, reply HELP to any message, or contact us directly at estimates@castlepainters.com or (865) 606-6999.
- SMS consent is not a condition of purchasing any service from Castle Painters LLC.
- We do not sell, rent, or share your phone number with third parties for their marketing purposes.
- Carrier liability: Mobile carriers are not liable for delayed or undelivered messages.
- Age restriction: You must be 18 years of age or older to opt in to SMS communications from Castle Painters LLC.
Services
Castle Painters LLC provides residential painting services in East Tennessee. Estimates are based on information you supply and are checked on site before a written estimate is confirmed. All estimates are preliminary until that written estimate is confirmed. Castle Painters LLC may decline any project.
User Responsibilities
When submitting information to Castle Painters LLC, you agree to provide accurate and complete information, not submit false or misleading information, and use our services only for lawful purposes.
Limitation of Liability
Castle Painters LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or SMS program beyond the value of services rendered.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
Privacy Policy
For details on how we collect, use, and protect your personal information, please see our full Privacy Policy.
Contact Information
Castle Painters LLC
Website: castlepainters.com
Phone: (865) 606-6999
Email: estimates@castlepainters.com