Castle Painters LLC (“Castle Painters,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This page outlines our Privacy Policy and Terms of Service for all interactions with our website, Google Ads, Facebook Lead Ads, and SMS communications.<\/p>\n\n\n\n
Last Updated: May 2026<\/em><\/p>\n\n\n\n Information we collect. We may collect personal information you provide, including your name, phone number, email address, ZIP code, and details about the painting project. We collect a ZIP code, not a street address.<\/p>\n\n How we use your information. We use the information to contact you about your inquiry and to schedule an on-site estimate.<\/p>\n\n By submitting your phone number through any of our forms \u2014 including website forms, Facebook Lead Ads, or Google Ads lead forms \u2014 you expressly consent to receive SMS text messages from Castle Painters LLC regarding your painting estimate and related service communications.<\/p>\n\n\n\n When you submit information through a Facebook Lead Ad, that information is collected through Meta Platforms, Inc. and securely transmitted to Castle Painters LLC. We use this information only for the purpose stated in the ad, such as providing a painting estimate or following up on your inquiry.<\/p>\n\n\n\n Facebook may independently collect or process data in accordance with its own privacy policies. We encourage users to review Meta’s Data Policy<\/a> for additional details.<\/p>\n\n\n\n Our website uses Google Ads and related Google services, including Google Analytics and Google Tag Manager, to understand how visitors interact with our site and to serve relevant advertising.<\/p>\n\n\n\n We encourage users to review Google’s Privacy Policy<\/a> for full details.<\/p>\n\n\n\n Our website uses cookies to enhance your browsing experience and support our advertising efforts.<\/p>\n\n\n\n You can control cookies through your browser settings. Disabling cookies may affect website functionality.<\/p>\n\n\n\n We use Google Ads remarketing and Facebook Pixel to show relevant ads to people who have previously visited our website. This is done using anonymous cookie-based data only \u2014 we do not retarget using your name, email, or phone number.<\/p>\n\n\n\n We may share your information with trusted third-party service providers (such as CRM software, scheduling tools, or marketing platforms) strictly for business operations. These providers are contractually required to keep your information confidential and secure. We do not sell or rent your data to any third party.<\/p>\n\n\n\n We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we follow industry-standard practices to safeguard your data.<\/p>\n\n\n\n We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal and business requirements.<\/p>\n\n\n\n You may request to:<\/p>\n\n\n\n Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. SMS communications are only available to users 18 years of age or older.<\/p>\n\n\n\n Our website may include links to third-party websites or platforms. Castle Painters LLC is not responsible for the privacy practices or content of those external sites.<\/p>\n\n\n\n This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “Last Updated” date.<\/p>\n\n\n\n By accessing our website, submitting a form, or engaging with Castle Painters LLC, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.<\/p>\n\n\n\n Castle Painters LLC provides residential and commercial painting services in East Tennessee. Estimates are provided based on information you supply and are subject to on-site verification before a final quote is confirmed.<\/p>\n\n\n\n By submitting your phone number through our website or any lead form, you expressly consent to receive SMS text messages from Castle Painters LLC related to your estimate or service inquiry.<\/p>\n\n\n\n By interacting with our Google Ads or Facebook Lead Ads, you acknowledge that:<\/p>\n\n\n\n When submitting information to Castle Painters LLC, you agree to:<\/p>\n\n\n\n All estimates are preliminary and subject to change based on on-site assessment. Final pricing will be confirmed in a written quote before work begins. Castle Painters LLC reserves the right to decline any project.<\/p>\n\n\n\n Castle Painters LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website beyond the value of services rendered.<\/p>\n\n\n\n All content on this website, including text, images, and branding, is the property of Castle Painters LLC and may not be reproduced without written permission.<\/p>\n\n\n\n We reserve the right to update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the revised terms.<\/p>\n\n\n\n For questions regarding this Privacy Policy or Terms of Service, please contact:<\/p>\n\n\n\n Castle Painters LLC<\/strong> <\/p>\n","protected":false},"excerpt":{"rendered":" Castle Painters LLC (“Castle Painters,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. 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\n\n\n\nPrivacy Policy<\/h2>\n\n\n\n
Information We Collect<\/h3>\n\n
How We Use Your Information<\/h3>\n\n
SMS \/ Text Message Communications<\/h3>\n\n\n\n
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Facebook Lead Ads & Meta Platforms<\/h3>\n\n\n\n
Google Ads & Google Services<\/h3>\n\n\n\n
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Cookies & Tracking Technologies<\/h3>\n\n\n\n
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Remarketing & Retargeting<\/h3>\n\n\n\n
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Data Sharing<\/h3>\n\n\n\n
Data Security<\/h3>\n\n\n\n
Data Retention<\/h3>\n\n\n\n
Your Rights and Choices<\/h3>\n\n\n\n
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Children’s Privacy<\/h3>\n\n\n\n
Third-Party Links<\/h3>\n\n\n\n
Policy Updates<\/h3>\n\n\n\n
\n\n\n\nTerms of Service<\/h2>\n\n\n\n
Acceptance of Terms<\/h3>\n\n\n\n
Services<\/h3>\n\n\n\n
SMS Communications Terms<\/h3>\n\n\n\n
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Advertising Terms<\/h3>\n\n\n\n
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User Responsibilities<\/h3>\n\n\n\n
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Estimates & Pricing<\/h3>\n\n\n\n
Limitation of Liability<\/h3>\n\n\n\n
Intellectual Property<\/h3>\n\n\n\n
Changes to These Terms<\/h3>\n\n\n\n
\n\n\n\nContact Information<\/h3>\n\n\n\n
Website: castlepainters.com<\/a>
Phone: 865-606-6999<\/a>
Email: estimates@castlepainters.com<\/a>
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